The software helps build an automatic digital marketing system combining customer care through email channels, SMS, Chatbot, Telesale. By creating customer care campaigns, Realcore makes it possible for customers to create fully automated processes.
With tagging in customer care, businesses can gain a deep understanding of the customer experience of services.
Assigning customer service staff becomes easy with the automatic reminder system and resident register.
Distributed customer lists are managed by each employee so that each employee can develop and manage separate customer files
Main functions of Realcore IOS application:
- Contact management
- Report and statistic
- Receive customer touch point notification